UNAUTHORISE ACTIVATION OF Airtel Gyan Pack Service
Complaint
U DAS
Country: India
I suddenly observed that Airtel Gyan Pack service is active on my mobile with the airtel SIM and I am being charged Rs 1 per day since 26 th March 2012. I never subscribed to this Airtel Gyan Pack service and hence arrange to unsubscribed the said service immediately & REFILL the unauthorised deducted amount till date (i.e. Rs. 14/-) to my mobile no. In this context I would like to inform you that I have never expressed any desire to activate such services, so don't do such things again in future without my prior permission. Mobile Number: 9679059300. Date 12th March 2012.
Comments
This is to inform you that your concern listed on 12 March 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
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We would like to inform you that your concern listed 12 March 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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