Number disconnected without intimation due to non-usage

ComplaintsCellphone ProvidersAirtel - Prepaid

Complaint

0
Pratima
Country: India
Hi,
I have been using my airtel number 9975647295 since 2006 and all of a sudden, my number has been disconnected on 31st Dec 2014. I have been trying to get help from Airtel Gallery and customer care but they did not helped in any way.

Please solve my problem by giving me this number as early as possible. My alternate number is: 9860035376

I am facing severe issues because I have to retrieve my one of my password and the password is sent to my mobile number.
Also, this number is linked to various sites which is causing me severely.

I want to get my number any any cost. Please help.

Comments

  • 0
    airtel.presence
    Dear Pratima,

    This is with reference to your post dated 03 Jan. 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at airtel.presence@airtel.com

    Regards
    Saurav Ahlawat
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    airtel.presence@airtel.com  

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence 
    Facebook - www.facebook.com/bhartiairtelltd
  • 0
    airtel presence
    | 1 reply
    Dear Pratima,

    This is with reference to your post dated 03 January 2015. We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at airtel.presence@airtel.com

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    airtel.presence@airtel.com

    Connect with us 24X7.  We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence 
    Facebook - www.facebook.com/bhartiairtelltd
    • 0
      Pratima replies to airtel presence
      Hi,
      I have recieved a call from airtel to submit the documents to nearest airtel office by providing sim number to reactivate my prepaid number 9975647295. So as per this, I went to Airtel office but they did not accepted any request saying they cannot do anything. Now I am tying to call back the peraon who called me on my alternate number but he is keep on saying that he will check and call me back.

      I am very disappointed to see this. Kindly help me to reactivate my number 9975647295.

      Thanks,
      Pratima

      Alternate contact number : 9860035376
  • 0
    Pratima
    This issue is still not resolved and none of Airtel Presence representative provided any solution yet.

    Thanks,
    Pratima

    Alternate contact number : 9860035376
  • 0
    praveen
    My airtel number is 990 899 8960 , presently i am in Africa, Airtel has disconnected my number cause , i have not been using since 150days.Kindly provide the solution that to re activate the number.
  • 0
    Sv
    Hi
    My prepaid number has been disconnected without any intimation. I am not in India and I need this phone number working at least for some time. Please help me
  • 0
    praveenkumar
    my airtel number disconnected  no:9629336316

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