The company
Complaint
John doe
Country: United States
So my girlfriend and her friend were accused of shoplifting without any actual proof, (though they were), so Walmart basically scared them into signing a piece of paper didn't call the cops and said they probably wouldn't press barges (less than $25). So about a month later they sent us a letter saying they want 200 for it which I didn't find unreasonable. We set up a $25 plan to pay; I put one payment on the card but was not aware of the 12.50 fee that they refused to take off knowing my payment would be late since I called on the day it's due. Since it was late they raised the "settlement" to $500. They have sent us a total of 2 letters, the second one saying it was my third settlement offer and I need to pay 425 by the 3rd or 3 payments of whatever sinc my payment was late again and they sent the letter before they got th payment. Also one of the loss prevention guys knew her friend an told her friend that she knows him and to go steal from another store. I've been reading a lot of things over about this firm and I was wondering if there was anything we can do, I understand the payment of $200 but everything after seems very messed up and I was wanting to know if there is anything I can do. They have sent us only 2 letters and we've only had one settlement which they claimed was the initial $200
Comments
If he already has an "agreement" with the company to pay them back, that is a "settlement", and it's kind of hard for them to now argue that they have some additional claim beyond what they already "settled" for, a made up claim at that.
Doesn't stop them from trying, through this third party, but it begs the question of how many times they expect to keep making up new claims, when they already have a settlement and are being paid in accordance with it, as well as what good any additional "settlement" with them is worth, when they won't honor the one they have.