Little or no staff assistance to members

As a senior citizen with both knees replaced and back problems, exercise is important. All the trainers want at Bally's is to get you to agree to sign up for personal sessions, and any other service they can talk you into paying for (monthly payment plan available). I never attended a fitness center like Bally's - no camparison to Golds where I received assistance anytime I needed help. After the first visit, when I did not receive instructions for each machine, or a workout program, and when I did not sign up for personal training or Pilates classes, no one came near me. I did some exercises, using the pictures/instructions on the machines, but managed to hurt myself. Thanks for nothing Bally's. PLUS, their parking lot and locker rooms are a CROOK'S DREAM! The local PD has warned them that they need to install cameras-ha! Lots of stealing from the locker rooms also. The elevator to 3rd level always out of order so we folks who are handicapped have a lot of fun getting up to that level!