Skill Derby service has been activated automatically and deducted Rs.30.

Complaint

0
Lalit Patil
Country: India
Airtel has debited Rs.30 from my account saying I have activated skillderby.
I was not activated this service. I tried to deactivate by SMS STOP to 155223 and calling to 155223 but system saying it is not a valid no.
I don't want this service and please stop the SKILLDERBY and credit Rs.30 to the amount.
Mobile no.9860860609.

Comments

  • 0
    airtel.Presence
    Dear Mr. Patil,

    This is with reference to your post dated 3 January 2016.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at airtel.presence@airtel.com

    Regards
    Akanksha Singh
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    airtel.presence@airtel.com
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
  • 0
    airtel
    Dear Mr. Patil,
    This is with reference to your post dated 03 January 2016.
    We would like to confirm that we have shared the resolution details with you.
    Should you require further information, please feel free to write to us at airtel.presence@airtel.com
    Regards,
    Anil Sachdeva
    airtel presence (airtel customer service team)
    bharti airtel ltd
    airtel.presence@airtel.com
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd

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