PU Truck a mess after service by Ford

ComplaintsAutomotiveSam Scism Motors

Complaint

0
Alan Brooks
Country: United States
Took my PU to Sam Scism Motors in Park Hills, Mo. It had a shimmy in the front and the power motor was not working on the passenger side. I got it back. Paid the bill and was told it was a UJoint. Upon driving it, I heard a POPPING noise under it. They came and got it and told me it was the sway bar. After careful inspection It was determined they jacked it up on the sway bar a busted a bolt.

Not only didn't the window not work but there is about 6 deep scratches in the window and lo and behold I now have an exhaust leak and grease all over the interior of my truck. Mind you now that truck is my baby and well maintained. I am at a loss. Every time I ask for an explanation I get some gal sent out front to talk to me with no results.

Comments

  • 0
    fred
    You're the typical idiot customer that has you engine worked on and the rear end goes out so it's the dealers fault
  • 0
    Dissatisfied customer
    I have also had much trouble with the service department at Scism Motors in Park Hills.  They "fix" one thing and then within a couple of weeks another problem occurs that is directly related to the first one.  I will never use this business again.  I can't trust anything they tell me and their rates are outrageous.
  • 0
    jack
    I wonder about the scam deal they ran about everybody wins $10,000. They wouldn't answer the phone. I wonder??
  • 0
    jack
    sounds like you pissed off one of sam's star mechanics.

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