Membership Cancelation

ComplaintsHome & GardenDirect Buy Colorado

Complaint

0
Claudette
Country: United States
Iam from Orlando, FL, and I was one of the many that paid for that useless membership. That same day, when I arrived home, I started reading all the reviews and noticed that Direct Buy was not for me. It was a Sunday, the are closed on Monday. So, on Tuesday I went to Direct Buy with a letter telling them that I want to cancel my membership and they said that it was fine ( I sent another one by certified mail also)

Of course, the contract said that you were able to cancel the membership within the next three business days (Mondays counts as a business days even though they are closed). They refunded the money with in 15 business and it was supposed to be within 10; but that fine, at least I have at my side.

I belive that if your contract says that it can be canceled, I dont think that you will have any problems since they have to follow what the contract says. But if it doesnt say anything, you have to check the state law and see if the law says something about membership cancelations.

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