Airtel post paid sim is in no service for past 5 months in USA
Complaint
Kanaga M
Country: India
Hi,
We temporarily moved to U.S since Dec 2016. Till date my Airtel post paid SIM is showing no service. We registered multiple complaints with the Airtel customer care (Ref41652630) but there is no use. None of them described about the actual issue and there was no suggestion what so ever to address this problem this problem. This is so frustrating as I am unable to receive any messages related to my bank and financial institutions. Please resolve this ASAP.
My mobile no. 9840849283.
Regards,
Kanaga
We temporarily moved to U.S since Dec 2016. Till date my Airtel post paid SIM is showing no service. We registered multiple complaints with the Airtel customer care (Ref41652630) but there is no use. None of them described about the actual issue and there was no suggestion what so ever to address this problem this problem. This is so frustrating as I am unable to receive any messages related to my bank and financial institutions. Please resolve this ASAP.
My mobile no. 9840849283.
Regards,
Kanaga
Comments
This is with reference to your post, dated 6 May 2017 .
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtelpresence@in.airtel.com
Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post dated 6 May 2017.
We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
You can also get in touch with us at airtelpresence@in.airtel.com
Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post dated 6 May 2017.
We tried calling you multiple times to get additional details to enable us to address your
concern.
However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.
Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd