Unauthorised activation of airtel gyan service

ComplaintsCellphone ProvidersAirtel Prepaid cellphone service

Complaint

0
Dr. Bhargavi Chatterjea Bhattacharyya
Country: India
I suddenly received an airtel alert stating that Airtel Gyan service is active on my airtel and I am being charged Rs 1 per day. I never subscribed to this alert and will appreciate if the above service is unsubscribed. I have never expressed any desire to activate such services, kindly do not do such things again without my prior permission. Mobile Number: 9831728197. Date 15th January 2012.

Comments

  • 0
    AIRTEL
    Dear Dr. Bhargavi Chatterjea Bhattacharyya,

    This is to inform you that your concern listed on 14 Jan. 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
    For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
            
    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  • 0
    airtel
    Dear Dr. Bhargavi Chatterjea Bhattacharyya,

    Kindly read the above date as 15th Jan. 2012 in place of 14th Jan. 2012. This was due to the human error. We regret for the inconvenience. However, the concern highlighted by you has been duly addressed and resolved.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - http://bit.ly/fKcSxc

    Facebook - http://on.fb.me/cECyvS
  • 0
    airtel
    Dear Dr. Bhargavi Chatterjea Bhattacharyya,

    We would like to inform you that your concern listed 15 Jan. 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

    Regards
    Rakesh Ranga        
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS

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