DEACTIVATE ADDITIONAL SERVICES

Complaint

0
RAMANA K V
Country: India
I am being charged Rs.5 since QUITE SOME TIME for a service I dont need. There is no way I can deactivate. Any attempt to deactivate through SMS gives an 'INVALID' response. please stop the service immediately and reverse the charges. There is no validation code seen below most of the time; this is a cheating fradulent service.

MY MOBILE IS 99493 52747

Comments

  • 0
    airtelpresence
    Namaste Ramana,

    This is to inform you that your concern listed on 12 August 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at airtel.presence@in.airtel.com
            
    Regards        
    Saurav Ahlawat    
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd    
    Airtel.Presence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence 
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
  • 0
    airtelpresence
    Namaste Ramana,

    This is with reference to your post dated 12-Aug.'13. We tried calling you multiple time to get additional details to enable us to address your concern. However, there was no response.

    We will appreciate if you could share your alternate contact details/Convenient time to call at airtel.presence@in.airtel.com.

    Looking forward to hearing from you.

    Regards,
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtel.presence@in.airtel.com  

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services.

    Twitter - www.twitter.com/airtel_presence 
    Facebook - www.facebook.com/bhartiairtelltd 
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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