Complaint

0
Carol Stuart
Country: United States
On Many occasions I have received phone calls from the above phone number. I finally reported these calls to the Operator today and was told the following: They are Telemarketing and the calls come from that phone but cannot be returned by me. The Operator says that the phone is "not in service" and that it is not connected to Bell Canada.

Approximately an hour after me reporting this to the operator, the phone rang again. The caller asked for C. Winslow (a name our telephone is listed under). I told him I was C. Winslow, he then asked me how many services I have with Rogers Cable. I was beginning to believe he wanted me to add additional services. At this point I said to him, "I do not have time for this" and " I am happy with what I have, I have to go", he said nothing and I then hung up the telephone.

I believe this man was trying to lead me to believe he was from Rogers. I promptly cut him off and when I hung up the telephone, I recognized the phone number immediately as being he number I have been receiving many calls from, all of which I have documented.

I would look into this if I were you because I believe this man is trying to pass off as being a Rogers Representative.

Comments

  • 0
    tj
    Many similar complaints here:
    https://800notes.com/Phone.aspx/1-416-907-0554

    Here is one.  They appear to be consistently claiming to be calling for "Rogers Cable", but as telemarketers, they aren't making any friends by calling people repeatedly, or in the middle of the night:
    "Banana - 19 Sep 2007
    416-907-0554 is Rogers flogging their home phone service.  They called me at 3:57 am the other night, and six times on Saturday.  When I answered and waited for them to come on the line they told me who they were.

    I sent an e-mail to Rogers and to CRTC.  CRTC said to notify Rogers privacy officer as there are no rules about calling time for telemarketers.
    Rogers just made an excuse about different time zones in Canada.  I let them know that 3:57 am in Kitchener Ontario is not an appropriate time anywhere in Canada for telemarketing.  No reply from them since.
    Caller ID: Unavailable
    Caller: Rogers
    Caller Type: Telemarketer"

    "Andrea - 13 hours 56 minutes ago
    416-907-0554 is in fact a telecommunications company hired by Rogers to upgrade your services. If you call Rogers and explain the calls and that you do not wish to receive calls they will make a note on your account. If the calls continue you are supposed to use *57, and the information will be forwarded to the police.

    As for those of you that posted about getting calls at indecent times, there is no excuse for that, this company is located in Toronto, which  means they are in your timezone..it's illegal to call after 9pm and before 7am. Report these people, you have that right!"

    More reports here.  Some report that they are not sure they are even legitimate.
    https://whocallsme.com/Phone-Number.aspx/4169070554

    If you are currently a customer of "Rogers", then they would be able to legally call you even if you are on the Do Not Call list.  You may, however, still notify them not to call you, and under the FTC TSR they are required to maintain an internal Do Not Call list and honor specific consumer requests not to call.
  • 0
    Bob
    Also got a call in the middle of the night from this number. "Rogers Cable"??? I am not even their customer.
  • 0
    tj
    If you are not their customer, and you are on the Do Not Call list, they shouldn't be calling you.

    File a complaint with FTC for the violation.
  • 0
    Jim
    I live in Toronto. Today is Friday Jan 4, 08, 4:10 PM. Just a few minutes ago phone rang. I picked up, no one saying anything. I said "I can not hear you, speak up" I said this twice, no sound from the other end. The call was from 416-907-0554. It is annoying. Something should be done to stop this nuisance.
  • 0
    F to the K
    For some reason I think they are trying to sabotage Rogers. Maybe a past employee.  I think we should all tell the person that we are very happy with Rogers service.   Either that or they are trying to get personal information for identity theft.  But they are doing a poor job if this is their reason.  I think it is just to see if you are home.  They might be canvassing to see what houses they can break into.

    If you get a call, just be careful and lock your doors (don't get too freaked out, someone that is this unprofessional is probably hardly capable of anything except annoying us.)
  • 0
    shadowfax
    I have been getting calls from these guys ever since i moved to Guelph 7 months ago.  Once in a while a call will come at an inappropriate hour.  Anyways they called today and I picked up the phone and said nothing to see if I could hear something at the other end, and after waiting for about 5 seconds the guy on the other end said "Hello?".  I said hello and he knew my name and said he was from Rogers...  He said he had some special promotions and discounts for me.  He then said "Your current telephone provider is Bell, right?"  and I said "if you were actually from Rogers then you would know that my phone provider is Rogers".  He then said "Well I don't actually have your phone information on hand, thank you, bye" and hung up the phone.   He sounded like a little middle eastern guy.  These guys are way too inconsistent and unprofessional to be Rogers employees.
  • 0
    Susie
    There is a number that is right out of On. Toronto Canada that is calling here in the USA wanting money from us. This caller goes by Caneron Nertj, A Micheal, a Lawyer , a Preacher. A F bi Junior Oko.  The number that he calls from i 416-820-1457 I need this person to be caught  and lever us alone., We have no money here at all. He had take money suppose to be for my husband. He lied to me. to get that money. Now he wants more and more. Because he claimed he was Gary Wood lawyer. When I found out that he wasn't at all he will not leave us alone at all still want more money money money and calls all hours of day and night up to midnight. He starts at 7:30 a.m. that is my time.
  • 0
    Mary
    I have been receiving these calls all afternoon, today, Saturday, January 12, 2008.  They are extremely annoying.  The number being used is 416-907-0554.  There is no answer on the other end of the phone.  When I return the call,  the operator says "this number is not in service, please check your number and try again.
  • 0
    Nick D.
    This is in fact a number from Rogers. I am currently on the phone with a Rogers CSR (Customer Service Rep) to report this number. If you are receiving calls from this number, regardless of whether you are on the Do Not Call list, get the person's first name and employee number. Call Rogers at 1-888-Rogers1 to report the person. They will notify the person's manager. If you continue to receive calls from this number like my household has, the Rogers CSR has encouraged me to file charges with the police.

    I hope this information has assisted everyone.
  • 0
    Not Nick D
    This is NOT Rogers. You can confirm this yourself by calling Rogers (or asking the caller for info about your Rogers account, which they don't have). I suggest anyone receiving these calls to call the police because you are being targetted for identity theft.
  • 0
    PISSED
    I have been receiving these calls for near a month from both the 0553 and 0554 numbers. The company is indeed IRISTEL www.iristel.ca  I have no idea what these people actually do as the company does sound quit fishy. You can call this idiot 416-299-4521 who barely speaks proper English and he'll dabble around anything you say about the company and your complaint and not give you his name but will provide you with a so called customer service number to some chick in Romania using a 416 number, who seems to be afraid to give out information or I was being real hard on the phone she could of been scared thinking I was going to Matrix through it into her home as that is where she works from!? Apparently these numbers are all run from VOIP Telephones. The Company itself runs out of Markham Ontario
    Iristel
    675 Cochrane Drive
    East Tower, 6th Floor
    Markham, ON L3R 0B8
    Phone:
    1-416-800-IRIS (4747) - Toronto
    1-514-448-9052 - Montreal
    1-866-779-IRIS (4747) - Toll Free
    Fax:
    1-416-848-7921
    Email: customercare@iristel.ca

    Apparently a Manager to speak with that Beatrice gave me (Romania) is Michael Gerr and Magot Buchera ? Don’t quote me on the spelling...
    I have already sent a complaint to the CRTC and funny the Police have no clue what to do with this, but take information...Like thats going to help, way to use up my tax dollars on nothing!
    Call this company folks and rip them apart, hell I might even take an Irate stroll on down there myself if this doesn't stop.
    What’s IRIS Tel's response on this, apparently they are aware and cannot give out the information to who is doing this, they know who the numbers are listed too and have had many complaints, they claim to be looking into the matter, numbers you call for they customer service people seem like they are withholding information and afraid to talk !? Not sure what’s going on here or what kind of telecommunication scam this could be. The company is listed through Bell and Rogers and Global and IRIS  Tel to some third party individual who they seem to be protecting from my understanding. I tell you one thing right now, at 6'6" 340 solid these guys are going to need some protecting if this keeps happening.
    Log your calls in with your local police and give these numbers a call for these IRIS TEL idiots and let them know the police are aware of the situation.
    This is harassment folks ,hit em where it hurts. I have no idea why you call this number 416 299 4521 get some stupid guy in Russia who then gives you a number to Beatrice in Romania 416-848-9804 customer care who sounds like she has a pistol at her head speaking to you scared to tell you information in some basement sewer sitting at a metal desk with one dim light above her head……..
    Not sure what weird scamming ring is going on here, hope when you call them they can't trace your number and get your information through Bell or Rogers on your account as they are tapped through them basically cause that would be just nuts, but these days who knows, they are using VOIP phones which are through the internet . VoIP services convert your voice into a digital signal that travels over the Internet. If they are calling your phone number, the signal is converted to a regular telephone signal before it reaches the destination. VoIP can allow you to make a call directly from a computer, a special VoIP phone, or a traditional phone connected to a special adapter. In addition, wireless "hot spots" in locations such as airports, parks, and cafes allow you to connect to the Internet and may enable you to use VoIP service wirelessly. IRIS Tel has subscribed the two numbers calling people to an individual whom they wish not to share information and claim they cannot stop the calls themselves….?? If thet are the provider then this is not making any sense to me…
    Give the Markham Office a ring and see where you get… I’ll be headed down there in person soon enough and be back to note my outcome!
  • 0
    214-881-7312
    offensive, Mean, nasty, abusive, threats of violence, threats, vulgar and bigot SMS messages from account holder/client with phone # 214-881-7312

    Address History:
    1 Address in Plano, TX
    1 Address in Dallas, TX

    214-881-7312 is in Dallas area, TX
    in or around Dallas, TX (zip 75207)
    Provider: Metro Pcs
    Location: Dallas, TX



    offensive, Mean, nasty, abusive, threats of violence, threats, vulgar and bigot SMS messages from account holder/client with phone # 214-881-7312


    Exchange 214-881 appears to be located in Dallas, TX. (Dallas County, Zipcode 75201)
    Company: AMA COMM., LLC DBA AMA*TECHTEL COMMUNICATIONS-TX
    City: Dallas
    State: TX - TEXAS
    Zip: 75201-2628
    sales@amaonline.com; support@amaonline.com; hr@amatechtel.com
    info@amaonline.com; billing@amaonline.com
    investor_relations@metropcs.com; media_relations@metropcs.com

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