refund
Complaint
Jimmie t baller
Country: United States
i return two bags of coffee for credit of $77.90 june 8th i have called them six times,today date is july 2nd they keep telling me they dont have my return yet.i know they do they are in evanston il and im in indiana iam 78 years old and need my money back!they have my money and my coffee but wont give me credit back on my debit card,i need HELP PLEASE THANKS jim
Comments
They are basically a scam. They have some teaser offer as an excuse to get your account information, and then start shipping and charging inflated prices as fast as they can.
This type of scammer often continues to charge as long as they can, based on terms they may not have clearly disclosed, and attempts to cancel may be met either with problems reaching them, arguments, promises to cancel that are not kept, etc.
Big mistake to use a debit card for payments to unknown merchants. In fact, it is a big mistake to use, or even have, a debit card, since they just open the door to frauds like this. Credit cards are safer, get better response from your bank's fraud department, and don't drain your bank account while they are investigating.
You may have to block that debit card or close the account to prevent additional charges.
You may also have to contact the Illinios or Indiana Attorneys General for assistance.