Portfolio Recovery Associates
Complaint
PRA Info
Country: United States
For information purposes only. Consumers with concerns regarding Portfolio Recovery Associates, LLC can contact Portfolio Recovery Associates via our web site at www.praresolutioncenter.com, call and speak with one of our quality service specialists toll-free at 1-866-925-7109 or send us an e-mail at qualityservice@portfoliorecovery.com. Quality service specialists are on staff to assist between the hours of 8:00 AM and 5:00 PM, Monday – Friday EST.
Comments
FDCPA requires debt collectors to send a letter within 5 days of first contact notifying alleged debtors of the alleged amount owed and who it is owed to, and that consumers can dispute the debt or request that the debt collector obtain and send verification of the debt.
If you have any questions regarding an alleged debt demanded by a debt collector, you may best protect your rights by sending a letter, mailed certified, to the debt collector disputing the debt and demanding that they obtain and send proof that you owe it.
To best protect your rights, you should send this letter within 30 days of receiving their first letter, however, failure to send a dispute letter does not mean you owe the alleged debt, and no court may take any failure to dispute as an admission that you owe it. (If it were otherwise, then debt collectors would just contrive to "send" you letters that somehow would never arrive.)
Similarly, if you are receiving harassing or abusive calls, either directed at you, or claiming to be calling someone else, you should send a letter, mailed certified, demanding that they cease making harassing calls to you.
Regardless of what any debt collector may tell you, calling the debt collector on the phone, or contacting them through their website, is not an effective means to protect your FDCPA rights.
Mailing such letters certified is more effective than calling or contacting via a website, which would leave you with little proof of the details of your contact should you have to sue.
Gracias
O envíenme los teléfonos q son para yo poder comunicarme ya q no se sí pueda colocar mi num de cta x aquí o mi num de tel x aquí gracias