I did not authorize the 60 capusles shipment want this cancelled immediatley experiencedside affec

ComplaintsHealth & BeautySomnapure - Peak Life, LLC

Complaint

0
Sandra Chambers
Country: United States
I only agreed to the free trial - this product made feel drowsy the next day and I only took one capsule of the free trail - please advise how to cancel and return the unopened 60 capsules and refund the charge to my credit card.  I will dispute this with my credit card company if I do not have this remedied immediately and also write a scathing comment on your product.

Comments

  • 0
    tj
    They are running a cramming scam, using hidden terms that supposedly "authorize" monthly shipments as the basis for cramming their monthly charges.

    Contact your bank directly to dispute the charges, and block the card number to prevent recurring fraud.  With cramming scams, it is generally not possible to stop further fraud by any action short of shutting down the account or card.

    File fraud complaints with FTC, your state AG, and at www.ic3.gov
    In addition, file a mail fraud complaint with the U.S. Postal Inspector.

    Postal mail fraud statutes cover fraud committed with the assistance of either the U.S. Mail, or private common carriers like UPS or FedEx.
  • 0
    Peak Life
    Hello Sandra,

    We are so sorry if there has been any confusion! For questions or concerns, please call our customer service department at 1-877-869-3304 or email us at Support@PeakLife.com and we will sort out any issues immediately!

    Thank You,
    Peak Life

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