fraudulent service

Complaint

0
Nanda S. Kare
Country: India
I have been charged rs.5 everyday against my cell no.9503131293 for a service Full track iplayer_5 which I dont want.there is no way I can deactivate the service.kindly deactivate the service and reverse the charges immediately.

Comments

  • 0
    airtelpresence
    Namaste Nanda,

    This is to inform you that your concern listed on 23 Aug. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at airtelpresence@in.airtel.com                        

    Regards
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtel.presence@in.airtel.com  

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services  
    Twitter - www.twitter.com/airtel_presence 
    Facebook - www.facebook.com/bhartiairtelltd 
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
  • 0
    airtelpresence
    Namaste Nanda,

    Further to our discussion dated 23 Aug. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

    We assure you that we are committed to resolving the issue to your satisfaction.

    For any queries you may have you can also get in touch with us at airtel.presence@in.airtel.com
        
    Regards        
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd    
    Airtel.Presence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence 
    Facebook - www.facebook.com/bhartiairtelltd    
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
  • 0
    airtelpresence
    Namaste Nanda,

    This is with reference to your post dated 23 Aug. We would like to confirm that we have shared the resolution details with you.
    Should you require further information, please feel free to write to us at airtel.presence@in.airtel.com

    Regards,
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtel.presence@in.airtel.com  

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - www.twitter.com/airtel_presence 
    Facebook - www.facebook.com/bhartiairtelltd 
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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