Debit Card Frauds. AVOID THIS COMPANY.
Complaint
Szymon Gwozdz
Country: France
Dear everyone, do NOT use Europcar.
I hired a car from Beauvais Airport in June for 1 day. I returned it to CDG Terminal 1 with not a scratch and with full tank. I dropped the key into the box and happily left the place.
I shouldn't have.
The day after I returned home I realised my card was charged THREE more times for the amount of daily rental, as if I never returned the car, by those thieves. it was a Sunday so I only managed to reach them the day later. Its been almost a week and I'm still waiting for any specific response (last email asked for information I already provided in my previous email) and I'm planning to contact my bank asking if there's any way they can help reverse this fraud. I'm also planning to submit a claim to the Small Claims Court and in the worst case get a lawyer.
I knew France was famous was cheats but this goes beyond my wildest expectations. They cleared up my whole account.
My recommendation: Do not use Europcar at all - its a scam company. If you do use them for whatever reason, make sure you pass back the key to the personnel and log into your account. Do NOT leave until you confirm you got your money back. Pester them on the spot until it works.
I hired a car from Beauvais Airport in June for 1 day. I returned it to CDG Terminal 1 with not a scratch and with full tank. I dropped the key into the box and happily left the place.
I shouldn't have.
The day after I returned home I realised my card was charged THREE more times for the amount of daily rental, as if I never returned the car, by those thieves. it was a Sunday so I only managed to reach them the day later. Its been almost a week and I'm still waiting for any specific response (last email asked for information I already provided in my previous email) and I'm planning to contact my bank asking if there's any way they can help reverse this fraud. I'm also planning to submit a claim to the Small Claims Court and in the worst case get a lawyer.
I knew France was famous was cheats but this goes beyond my wildest expectations. They cleared up my whole account.
My recommendation: Do not use Europcar at all - its a scam company. If you do use them for whatever reason, make sure you pass back the key to the personnel and log into your account. Do NOT leave until you confirm you got your money back. Pester them on the spot until it works.
Post a new comment