Complaint

0
Olalere Temitope Oluwaseun
Country: Nigeria
I Sms Stop to 32668 to stop subscribing for Mazook fun club. Any time I recharge, #30 used to be deducted from my account. I complained so many times to Airtel Customer Care line. They assured me that they have solved the problem. But this this is recurring itself. Please for God sake, cut me off from this service. Stop sending me message and stop cutting my money.

Thanks.

Comments

  • 0
    Olalere Temitope Oluwaseun
    I Sms Stop to 32668 to stop subscribing for Mazook fun club. Any time I recharge, #30 used to be deducted from my account. I complained so many times to Airtel Customer Care line. They assured me that they have solved the problem. But this this is recurring itself. Please for God sake, cut me off from this service. Stop sending me message and stop cutting my money.

    Thanks.
  • 0
    Olalere Temitope Oluwaseun
    I Sms Stop to 32668 to stop subscribing for Mazook fun club. Any time I recharge, #30 used to be deducted from my account. I complained so many times to Airtel Customer Care line. They assured me that they have solved the problem. But this this is recurring itself. Please for God sake, cut me off from this service. Stop sending me message and stop cutting my money.

    Thanks.
  • 0
    Airtel
    Dear Olalere Temitope Oluwaseun,

    This is to inform you that your concern listed 22 Feb. 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@airtel.in

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS
  • 0
    Airtel
    Dear Olalere Temitope Oluwaseun,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@airtel.in and we will be happy to be of assistance.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@airtel.in

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS

Post a new comment