They are trying to collect on a debt that I don't owe.
Complaint
Fran
Country: United States
They are calling me telling me that they own a debt they purchased from Syncrony Bank. The account was paid in full with Syncrony and I have not received a statement from Syncrony since it was paid in full in March of 2017. Now in October, 2017 this portfolio company is calling me saying I still owe over $600. Not right! I will file a complaint with Consumer Protection Bureau and the Attorney General.
Comments
Make sure they correctly handle "g" letter notifications and investigating dispute, especially of unowed "debt".
Report all violations of FDCPA to FTC, since they are required to comply as part of the terms of their consent agreement.
Who do I complain to?