CREDIT CARD
Complaint
TARUN JUNEJA
Country: India
17th Jan , 2008.
To
The Advocate,
Consumer Court,
Surat.
This has a Reference to my Credit card No.4477 4735 7356 8008 in which unauthorized
transactions was made from my lost Add on card No.4477 4735 7356 8107 amounting to
Rs.26412.00 on 21/06/2006 without verifying the authorized signatures.The Company
officials thereof visited my office and assured me of catching hold of the burglar by
contacting the offices from where the transactions took place. Subsequently , the fraud
charges of the said amount was thereby credited in my next statement Dated 21st July
2006 .But in the other month statement dated 21st Aug ,2006.the said amount was again
debited to my account along with all the late payment/interest/service tax charges.
Seeing my previous record i had been duly depositing all my expenses made through this
card in the last one year of usage .On 15 Feb 2007 the Company official had visited my
office and had made me deposit Rs.130.00 as the min due amt. on my card and had
assured me to take the matter to the higher officials and shall wave off all the mentioned
charges being carried forward along with interest and late payment from my account. As
on date the amt payable on my credit card amounts to Rs.49000.00 but nothing has been
considered so far except the false promises made by all the officials.
You are thereby requested to look into the matter and guide me.
Thanking you in anticipation.
Tarun Juneja
Encl : All the necessary bank statements.
To
The Advocate,
Consumer Court,
Surat.
This has a Reference to my Credit card No.4477 4735 7356 8008 in which unauthorized
transactions was made from my lost Add on card No.4477 4735 7356 8107 amounting to
Rs.26412.00 on 21/06/2006 without verifying the authorized signatures.The Company
officials thereof visited my office and assured me of catching hold of the burglar by
contacting the offices from where the transactions took place. Subsequently , the fraud
charges of the said amount was thereby credited in my next statement Dated 21st July
2006 .But in the other month statement dated 21st Aug ,2006.the said amount was again
debited to my account along with all the late payment/interest/service tax charges.
Seeing my previous record i had been duly depositing all my expenses made through this
card in the last one year of usage .On 15 Feb 2007 the Company official had visited my
office and had made me deposit Rs.130.00 as the min due amt. on my card and had
assured me to take the matter to the higher officials and shall wave off all the mentioned
charges being carried forward along with interest and late payment from my account. As
on date the amt payable on my credit card amounts to Rs.49000.00 but nothing has been
considered so far except the false promises made by all the officials.
You are thereby requested to look into the matter and guide me.
Thanking you in anticipation.
Tarun Juneja
Encl : All the necessary bank statements.
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