MONEY BEING TAKEN OUT OF MY BANK CARD
Complaint
nannette martin
Country: United States
To whom it may concern,
Money is being taken out of my bank card which so happens to be a child support card. I never herd of the company don't know how they got a hold of my card number. I would appreciate that action would be taken care of. I want to know what are the steps to have this removed off my card. If this situation isn't taken care of I will take legal action. This is a child support card and the company is removing money from my son.Please contact me ASAP!!!!!!!!!!!!!!!!!!!!
Money is being taken out of my bank card which so happens to be a child support card. I never herd of the company don't know how they got a hold of my card number. I would appreciate that action would be taken care of. I want to know what are the steps to have this removed off my card. If this situation isn't taken care of I will take legal action. This is a child support card and the company is removing money from my son.Please contact me ASAP!!!!!!!!!!!!!!!!!!!!
Comments
Block the card and get a new card number issued, because as long as the number is valid, they will keep taking money.
EFT disputes (including disputed debit card transactions) are covered under FRB Reg. E (for "electronic").
For billing information or any other questions regarding Network Agenda, contact customer service at 1-800-308-1429, 8am to 5pm, Mon - Fri, MDT.
If you are another customer that is reading this and you have already tried customer service, but feel that we have failed you in some way or you feel you weren't treated fairly, please call me directly at 435-773-1795, or email me at customerservice@cshelp.org, I will be happy to address your concerns ASAP.
Sincerely,
Online Customer Support