cushion wear
Complaint
k martin
Country: United States
Wish I would have checked into this thread before buying England furniture (sofa & love seat). The sofa cushions lasted less than 3 months. The sofa felt very firm at the time of purchase but after 3 months of normal wear the cushion foam has broken down. Purchase the set from Art Van and filed a complaint which they handled for me by having someone come to the house and evaluate the problem. The person said that the cushions were indeed bad and ther was a spring issue. They picked up the sofa and had it for repair and 3 weeks later had the "fixed" sofa back in my home. One month later, same problem, the cusion foam is sub par and it of very poor quality. The unit is out of warranty and would need to be fixed on my own dime. Never again will I buy this brand. I am replacing the foam & batting on my own with much better foam (I hope) and hopefully get some back relief.
Bottom line - stay away from this brand!
Bottom line - stay away from this brand!
Comments
Bill Woods bill.woods@englandfurniture.com
423-626-5211 ext: 1343
England cushions have a ten year warranty