Forcing Me to buy stuff I do not want
Complaint
Marita
Country: United States
I was buying their product that is a guide few pages of paper that you collect in a binder. I called them to stop future shipments because I lost my job, and I could not afford any unnecessary things. I moved temporarily out of my residence and in the mean time they started to send new shipments without my authorization. I have called their customer service requesting them to pick up their stuff and they have refused it. I offer to pay for the returned but they are obligating me to pay for the stuff. I do not want and cannot afford them. They refused to give any credit back even if I returned the stuff. They have send me to collection, how can you protect yourself from business like this?
Comments
Immediately contact your bank to dispute fraudulent charges, and close the account due to fraud to prevent additional fraudulent charges. Follow up with a written dispute or fraud affidavit sent to your bank's dispute address from your statement.
File fraud complaints with FTC, your state Attorney General, and at www.ic3.gov
Do NOT trust any cancellation or refund promises, as such scams will say anything to delay you past the 60 day FRB Reg. E or FCBA dispute periods during which your bank can just yank back their stolen money. Dispute with your bank, and follow up with a written dispute or fraud affidavit sent to your bank's dispute address from your statement.
Do NOT use checking accounts, debit cards, or check cards for any payments to anyone you do not know and trust. Limit their use to payments to trusted creditors such as rent, mortgage, utilities, etc. Use only credit cards for retail or online payments, as the fraud protections are stronger and it is less disruptive to block credit card numbers when fraud occurs.
Many times, with this type of scam, their "debt collector" is just another person connected to the scam. What names and phone numbers are associated with this scam and the alleged "collection agency"?