Treatment of Employees

ComplaintsFitness CentersLA Fitness - Arizona Pavilions, Tucson Az

Complaint

0
L. Cavanagh
Country: United States
I was being greeted by a very personable young man, named Ben, at the front desk. One of the only people who seemed to care enough to speak clearly and kindly. Unfortunately, after I was cordiall;y checked in by Ben, I noticed some of the trainers giving him a hard time and making unacceptable comments. He stood there amiably and responded that he was busy and couldn't talk since he had work to do but they persisted. Then some woman, Melanie or Melody, came up and started screaming at Ben about how he shouldn't be socializing. She didn't say a word to the "trainers" or even let Ben get a word in edge wise. It was horrible to watch and completely UNACCEPTABLE. I've been to the other fitness center at Shannon and Ina and never witnessed such appalling manangement  or any time in my life. It was downright abusive. It was also upsetting that the trainers walked away laughing! The staff here is callous, rude and cruel. I've not felt comfortable being here and now I know I'll either change locations or cancel my membership. Ben deserves better as he was one of the VERY few that articulated when he spoke and seemed to be a real nice person. Melanie is a incompetent manager without any heart - APPALLING, ABSOLUTELY APPALLING!!!!!!

Comments

  • 0
    Sam
    I witnessed the same event and walked out of the place. Had thought bout my son applying there to work but not now!
    She was a [***] to the boy. He's been there only a short time i think and he's trying real hard. Does a better job than most of the idiots they hired.
    if they have a brain they'll keep him and dump the morons that can't even answer a phone or look a person in the eye...
    those muscle heads are always messing with folks there and seem like the [***] jocks from high school that bullied everyone
    this location has no class or ethics
    Melanie or whatever her name is should be fired!!!!!
  • 0
    Frank
    Hey you guys are so right cuz i seen the same BS plus then some black guy from over at sales came by being a dick too seems no one there apprecites a nice kid
    place is the worst run one in the whole la fitness thing get rid of that woman
    she didn't even help the kid overheard him another time asking if there was something he could do since them computers were down and he couldn't get soem type of info for calling people so he was standing there and she gave him nothing  - he was getting trained i guess but she really sucked at it and was cold as a witches tit.
    get rid of her and some of those [***] trainers
  • 0
    Mike
    Just say that poor kid get fired. Left devastated...replaced him with some kid that doesn't talk with his mouth open,looks sloppy, no smile like that kid had. Should've rethought that one! and that woman, Melanie, really doesn't know talent or how to teach. She's a real detriment. She's more interested in the almighty dollar than taking time with people. Hell give the kid some help and teach em. Someone gave your sorry [***] a chance once. Thinking of changing gyms after seeing how hard that kid tried to make friends, keep the peace and learn only to get slammed by that lousy joint
  • 0
    RICK
    I THINK THEY NEED TO SEND THIS NEW PEOPLE TO TAKE SOME COSTUMER SERVICE TRAINING OR ANGER MANANGEMENT SPECIALY THE MANANGER FROM LA FITNESS FROM INA AND SHANNON... I THINK HIS NAME IS SHOWNE VERY UNPROFESIONAL PERSON AND VERY INCOMPETENT...

Post a new comment