Canceling Membership

ComplaintsFitness CentersBalley's Total Fitness

Complaint

0
MY NGUYEN
Country: United States
I tried to register to Bally's web page to manage my account and cancel my member ship since there is no Bally's fitness center remain in San Diego, CA. Every time I finished filling in the form, It transferred me to another page that said an error has occurred. Other time, right after I entered my address and zip code, it jumped back to the previous page and that prevented me from completing the form.

Comments

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    tj
    Bally's has a history of attempting to prevent members from cancelling, so that they can continue to collect fees.  They even got caught by the Texas Attorney General sending "delinquent account" notices threatening collections to ex-members who had in fact cancelled.

    Although this appears to be some innocent mistake, it is also consistent with their histoy of past deceptive tactics.  Contact your state Attorney General for assistance.

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