In same day once again balance deducted towards viveopindw.

Complaint

0
karunakaran
Country: India
Dear Sir/Madam
This is karunakaran from Coimbatore, My mobile number is 9003986281. I received message like videopindw service has been activated @ 30RS on 1st April 2017 (8.58am).  I am not activated videopindw. I send mail to customer care they resolved my problem. After two hours Rs.30 was credited in my account. Once again I received message as videopindw has been activated @30rs on 1st April 2017(11.53). I am not activated videopindw. Don’t deduct amount simply sending message like this it’s not fair for you. Hereafter don’t do like this it’s disturbing me very much. Kindly acknowledge this mail without fail.

Comments

  • 0
    airtel
    Dear Karunakaran,

    This is with reference to your post, dated 01 April 2017.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at airtelpresence@in.airtel.com

    Regards,
    Rakesh Kumar
    airtel presence (airtel Customer, service team)
    bharti airtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
  • 0
    airtel
    Dear Karunakaran,

    This is with reference to your post dated 1 April 2017 .

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at airtelpresence@in.airtel.com

    Regards,
    Karishma Chauhan
    airtel presence (airtel Customer, service team)
    bharti airtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd

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