unable to login in my book

My self Preeti dewangan registration no 201101063. new admission student of 2011-12 academic year. i forget my id & passsword pls give me another id password as I have to submit 1st installment fees before 17.08.11 through online payment mode n i am getting late.while taking help from forget password this were showing my permanent address Raigarh as could not access CDO.Message object. pls hepl me as soon as possible.pls give guideline for online payment of fees.