customer service not answering phones

ComplaintsHealth & BeautyPeak Life - Somnapure

Complaint

0
Helen
Country: United States
I would like to return the auto-shipment of Somnapure, but it seems Peak Life has their phones set up to hang up after customers unwillingly have to listen to a 2-minute automated message advertising their other products.  Why can't they make the return process easier and how many times do I have to call to get through??  I've called at least 3x this morning and the call cuts off every time.  Ugh!!

Comments

  • 0
    It's a cramming scam..
    They don't want their product back.  They just want your money.
  • 0
    Do what you'll have to do anyway..
    They've blocked cancelling, so they'll keep taking your money forever. Dispute the charges through your bank, and block your card number to prevent further charges.  File fraud charges with FTC, your state AG, and the US Postal Inspector.

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