Somnapure is a rip off!
Complaint
jimtx
Country: United States
I ordered their "free" trial offer...just pay shipping and handling. I didn't read the small print (I do now) and I was entered into their "auto ship" program. This information did NOT appear on the webpage.
Somnapure did not work and I set the unused pills aside and forgot about them. I was surprised when a chage of $74.98 appeared on my credit card statement. I didn't recognize the vendor at first and contacted my bank. I then Googled SOMNA which was part of the transaction and learned that it was from Peak Life.
I went to their website and learned that I had subscribed to their "auto ship" program and that I must contact their customer service for authorization to return the items. I did and canceled the auto ship program. I was offered free merchandise, a lower price, and a myriad of incentives to continue the program....I declined.
A few days later I received my first shipment which I immediately returned via first class mail. A few days later I received an email that they had received my return and that credit will be issued. The credit did appear on my statement today $69.99. The return postage and their shipping and handling charge was a cheap lesson to me and I now read the small print.
Somnapure may work for some people, but not for me!
Somnapure did not work and I set the unused pills aside and forgot about them. I was surprised when a chage of $74.98 appeared on my credit card statement. I didn't recognize the vendor at first and contacted my bank. I then Googled SOMNA which was part of the transaction and learned that it was from Peak Life.
I went to their website and learned that I had subscribed to their "auto ship" program and that I must contact their customer service for authorization to return the items. I did and canceled the auto ship program. I was offered free merchandise, a lower price, and a myriad of incentives to continue the program....I declined.
A few days later I received my first shipment which I immediately returned via first class mail. A few days later I received an email that they had received my return and that credit will be issued. The credit did appear on my statement today $69.99. The return postage and their shipping and handling charge was a cheap lesson to me and I now read the small print.
Somnapure may work for some people, but not for me!
Comments
We are so sorry if there has been any confusion! For questions or concerns, please call our customer service department at 1-877-869-3304 or email us at Support@PeakLife.com and we will sort out any issues immediately!
Thank You,
Peak Life