sim deactivated - give me reason

ComplaintsTelecommunication ServicesAirtel - Prepaid

Complaint

0
8008002376
Country: India
this is suresh kumar from eluru i taken airtel sim card 10th march 2012.this sim march 30th deactived i asked the sales boy he said that submitted proofs again. i submitted second time proofs but till now that no not activated.i want to reason for the deactivated sim.as early as possible please activate the sim.

sim no:-7893325444
name:AKULA SURESH KUMAR

Comments

  • 0
    R NAGESWAR RAO
    Dear Suresh,

    The Airtel customer service is very poor. Many customers face this type of problems, but the Airtel management was not take any actions.
  • 0
    V SAYTANARAYANA
    Dear suresh,

          may be agree with nageswa rao. i will one suggestion.please take another sim vodafone. vodafone service is better to compare to airter.
  • 0
    airtel
    Dear Suresh Kumar f,

    This is to inform you that your concern listed on 06 April 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
            
    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  • 0
    airtel
    Dear Suresh Kumar,

    This is to inform you that your concern listed 06 April 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please share the required details with us at www.airtel.in/airtelpresence .

    We assure you that we are committed to resolving the issue to your satisfaction.
        
    Regards    
    Rakesh Ranga    
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd        
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS
  • 0
    airtel
    Dear Suresh Kumar,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at www.airtel.in/airtelpresence

    We assure you that we are committed to resolving the issue to your satisfaction.
        
    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS

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