SAGGING

ComplaintsFurnitureSIMMONS BEAUTY REST

Complaint

0
RANDY BOUCHER
Country: United States
I have a Simmons Beauty rest mattress. Firm on one side plush on the other.( dual comfort ). SAGGING ON BOTH SIDES. i WAS TOLD BY A PERSON AT SLEEPY'S THAT IF YOU CAN FIT A QUARTER UNDER A BROOM HANDLE IF IT IS LAID END TO END OVER MATTRESS IT IS A DEFECT. I CAN FIT THE QUARTER ( UPRIGHT ) AND MY FINGER. Now I am being told I need a receipt from matress giant ( out of business ) to start the claim ! Do not buy a simmons mattress from anywhere, they will not honor the 10 year warranty ! ( mattress is 3 years old this month ).

Comments

  • 0
    Jade S
    I have had the same problem, I purchased a simmons mattress on sale. The manufacture will not replace it, the store I purchased it from is honoring my store credit. But now I have to pay the difference. Not happy!!

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