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ComplaintsHealth & BeautyGrc Vitamins and Wen Hair Products

Complaint

0
Alyssa
Country: United States
First and for most Wen is no good, it completely dried my hair out. the amount of product is to little to last you one whole month! I cancelled that but have been charged the last two months they claimed I still have a due balance?? Also the GRC VITAMINS  are supposed to be "FREE" but they charge you $1.00 and ship them separate from the Wen Hair Care products. They never refunded the $1.00 and the following month being charging my account $34 for the GRC vitamins I NEVER USED! I called and canceled both wen and the vitamins and am still being charged!!! I am so upset and even though i called over and over they give you the same run around. If you are interested in buying any products from  GUTHY RENKER  DO NOT DO IT!!!! They hand off your credit card info to any other product holders working with "GUTHY RENKER". ITS A TOTAL SCAM!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Comments

  • 0
    Gabriela
    The EXACT same thing is happening to me.  i'm on the phone right now and on hold for the last 20minutes!!
  • 0
    Donna
    Does anyone have the number for the vitamins.  Imagine my surprise when I go into my checking account and find that I am being sent Sheer Cover, WEN, and these vitamins.  I ordered the WEN and the little 4 buck sample of the Sheer Cover, but never remember seeing anything about auto-delivery.  I love my Chaz Dean WEN, but not the other.  I called last week and canceled the Sheer Cover, but this morning I got a package anyway.  Then I called and canceled WEN this morning, but after seeing the complaints above, I am fearful of a run around.  When I worked for Directory Assistance for the telephone company, I used to get calls about this company that sent automatic shipments of pantie-hose, can't think of the name but you would recognize it, and the people were going through the same thing.  I got call after call of people trying to get a number.  I am going to look into the better business bureau in the Gunther Renker area.
  • 0
    Saroma from the Caribbean
    I am having the same problem!!!!!!!!! My aunt visited Florida in Sept 2012, I shipped it to her hotel and I did not agree to any subscriptions! I kept calling their representatives and they keep saying my account is closed but yet I'm being charged $32.94US every month!!!!!!!!!!! I don't even live in the US so I am  not receiving what I'm being charged for and I don't want it!!!
  • 0
    Saroma from the Caribbean
    If you guys are successful, please advise. This is frustrating

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