BALANCE REDUCTION WITHOUT ANY REASON

Complaint

0
Vivek Kumar Joshi
Country: India
Airtel Customer Care
From 5 days I am receiving message from AD 54321 : "You have been renewed for Full Track subscription service from Airtel.You've been charged Rs.5. Enjoy http://gclub.in "
AND due to This I have lost around 30 rupees . I have never recharged for any service of full track subscription from Airtel...Please help me unsubscribe this service..
My Number is 7893519158

Comments

  • 0
    Airtel
    | 1 reply
    Dear Vivek Kumar Joshi,

    This is to inform you that your concern listed 23 Feb. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@airtel.in

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS
    • 0
      9441026269 replies to Airtel
      DEACTITIVE
  • 0
    Airtel
    Dear Vivek Kumar Joshi,

    I would like to inform you that your concern listed 23 Feb. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@airtel.in

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS
  • 0
    Ashutosh
    I'm facing the problems same as that of Mr. Joshi. Pls help.
  • 0
    Sobitra Bordoloi
    Please unsubscription fulltrack service from airtel AD_54321 Everyday Rs 3 my accont please help me n deactived this service
  • 0
    balram mishra
    Airtel Customer Care

    From 5 days I am receiving message from AD 54321 : that "You have been renewed for Full Track subscription service from Airtel.You've been charged Rs.3 per day. Enjoy http://airteltv.co:8080"
    AND due to This I have lost around 15 rupees . I have never recharged for any service of full track subscription from Airtel...Please help me and unsubscribe this service..
    plz..
    My Number is 9650582490
  • 0
    Selvamoorthy.P
    Dear sir,

    I received an SMS from AD-54321 on 17th April 2011, saying "You have been renewed for Full Track subscription service from Airtel.You've been charged Rs.5.live cricket on mobile tv http://airteltv.co:8080".

    I did not request it. I am not willing to pay for something I did not subscribe. I have already started losing balance.

    Please Deactivate the Service Immediately.

    My mobile No. 99520 78278
  • 0
    POOJA AGARWAL
    respect sir,
    i have being complaining again and again regarding my unnecessary deduction of balance from main account past 10 days.i got my rs 80 recharge on Nd of April my transid is 62543365.my balance of 2oo have been charged till date.if no action is being taken within 2days i ll be going to consumer court for my rights.MY MOBILE NUMBER IS 9748250934
  • 0
    medha roy
    I am requesting you to stop T2020 Live Update on my mobile no 9818819695 immediately. Otherwise I will discontinue the service of Airtel.
  • 0
    Najeeb
    Airtel Customer Care
    From 1Month I am receiving message from AD 54321 : "You have been renewed for Full Track subscription service from Airtel.You've been charged Rs.5. Enjoy http://gclub.in "
    AND due to This I have lost around 150 rupees . I have never recharged for any service of full track subscription from Airtel...

    I have already registered complaint several times thru My mobile to 121 but still i get message everyday..........Please help me unsubscribe this service..
    My Number is 9987566017
  • 0
    lawrence
    Its good to kown u resove such issues, in the first place why do u people activate these services, all these services are designed such a way, u click & u pay, any service activation should include terms & condition and the customers agreement to these terms & condition, my number is 9731856290 and i am getting charged 15rs every week airteltv.co8080 & i never agreed to this service, thanks to these services now i have no balance 2 make emergency calls, i cant even contact customer serivce as the charge.
  • 0
    lakshmi
    I am receiving messages from AD-54321.Message centre: 9840011016. i didn't subscribe for any of your services. UNSUBSCRIBE IMMEDIATELY......
    I have already lost Rs.150 till date. How can you charge us without our permission. My mobile number is 9600778070.
    If i get messages like this  again i am going to discontinue the service of airtel.
    PLEASE UNSUBSCRIBE IMMEDIATELY.......
  • 0
    Rakesh Ranga
    It is not good that every body started spoiling the name of airtel
    you feel uncomfortable with airtel why don't you change your service provider.
    and consumers forums are there to file complaints against such issue why don't you go there
    I can refund money of some people but from where company will make money if we start returning every ones money.

    sorry guys

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@airtel.in
  • 0
    Lakshman
    I have the same problem as some others who are above.
    AD-54321 is auto renewing without my knowledge and i never subscribed in the
    first place.

    my number is 9940249423.

    Kindly deactivate this service
  • 0
    joe
    Airtel Customer Care

    From few days I am receiving message from AD 54321 : that "You have been renewed for Full Track subscription service from Airtel.You've been charged Rs.5 per day, I have never subscribe for any service of full track subscription from Airtel...Please help me and unsubscribe this service

    my no:9612833373
  • 0
    Aditya Soni
    I have complaint that my balance is autamatically reduced without any reason..i have lost 40 Rs. in 3 days..my number is 9667448669
  • 0
    Aditya
    Dear Airtel customer care I saw that there is no response of my complaint... I'll tried many times to call customer care num bt there is some problem, So plz solve my problem & do the needful.. Its my numbr: 9667448669
  • 0
    Karan
    Dear sir,
    i have mistakely subscribed the internet supermodels and beach videos subscription but i want to unsubscribe to this offer..so plz deactivate this subscription...my no.is 8826929381
  • 0
    Shekhar Sharma
    I am getting charged Rs 5 every day. I am receiving message from AD 54321: "You have been renewed for Full Track subscription service from Airtel. You've been charged Rs.5. Enjoy http://gclub.in "

    Mr. Rakesh Ranga has the cheek to say "where company will make money if we start returning every ones money."
    Mr Ranga,you have to understand that every penny is hard earned through our efforts and not by cheating people.
    If Airtel did not steal money from people this way then there would be no need to return it
    I cant believe that Sunil Mittal & Airtel is stooping to such petty thievery.

    One thing is sure I am moving my number to a different service provider.
    Inspite of calling the call center and getting a confirmation that this service has been deactivated, i am still being charged the next day.
  • 0
    lalsawithanga
    Airtel Customer Care
    From 2 days I am receiving message from AD 54321 : "You have been renewed for FullTrack subscription service from Airtel.You'vebeen charged Rs.5. Enjoy http://gclub.in "
    AND due to This I have lost around 20 rupees . I have never recharged for any service of full track subscription from Airtel...Please help me unsubscribe this service..
    My Number is 9862264244

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