Unreliable Delivery

My first visit to Ashley Funiture was unpleasant, not one sales person approached me to assist. My son convinced me to visit the store again, this time we had a very friendly salesman. My gut feeling was not to purchase anything but due to the nice salesman I decided to purchase a bedroom set. I scheduled a Sunday delivery, so I wouldn't have to take time off from work (loss of income). I waited ALL DAY Sunday, contacted customer service multiple times, only to receive a call at 6 read more » pm indicating that they would need to reschedule the delivery for Monday. I was told I would be the second delivery on Monday and my merchandise would be delivered by noon.....well, it's 2:16pm and still nothing! Called customer service and I'm getting the same story....they'll attempt to reach dispatch and call me back.... WTF!!. I should have went with my gut feeling, NOT to purchase anything from Ashley Furniture. I would NOT recommend Ashley Furniture to anyone and I will NEVER purchase anything from them again!

The delivery company finally arrived at 4:15pm....and guess what.....the bolts were missing from the box so they couldn't assemble the bed frame......AAAHHHH!!!!! Now they have to schedule someone to come out on Tuesday between 8-12noon. I WANT TO SCREAM!! Oh, and the comforter set that I ordered, well they tried to give me the wrong one (color and size)......good thing I opened the box before the driver left.

It's Tuesday, 1:49pm and I'm still waiting for someone to come to assemble the bed frame. Customer Service is full of %$#@!!!!!!! I've called multiple times and I get the same story, they'll try to reach the driver.....more BS!! I would be embarrassed to say that I work for Ashley Furniture if I were their employees. I'm taking this to the next level.....not going to let it go!!