Cont. to bill my credit card after 4 requests to STOP
Complaint
Dr. Jane Pick
Country: United States
I, like others tried the introductory offer of this product. For months, they continued to bill my credit card regardless of my phone and written requests---and needless to say ---long after the product was received!!!
Comments
Contact your bank immediately to dispute all unauthorized or fraudulent charges, and close the account to prevent future fraudulent charges. Follow up by sending your dispute IN WRITING to the dispute address on your bank statement, and make sure they get your written dispute in less than 60 days from the statement date showing the fraudulent charge to preserve your FCBA dispute rights.
It is important to cancel the card number they charged, and not just block charges from that company, or you may find additional charges under this or other names, later. Also, be sure to watch you statements for your replacement card closely, since unauthorized charges to your old card can roll over to your new card for a few months even when they don't have your new card number.