I feel I have been taken advantage of by Direct tv

Complaint

0
Grace Teddy
Country: United States
When I first got Direct tv I was never told of a 2 yr contract with a DVR....nor was I told that my bill would rise as high as it did... I cancelled Direct tv Today(Aug 17,09),,,, When I called to cancel the service they informed me that I will be charged $20 a month till next April because of a Clause in the contract... something that was never explained to me... also my bill was rising,,,, they now say I owe $188.00 for one month of service.....I dont understand why my bills kept jumping around going higher/lower....I feel that I shouldnt have to pay the $20 early termination fee... and my bill should be look at for errors... when I feel this situation has been fixed I will pay my bill in full

Comments

  • 0
    tj
    Both of the main satellite TV companies have been investigated by various state Attorneys General based on complaints of misrepresenting contract terms, bait and switch, etc.  They may be subject to a settlement agreement.

    Contact your state Attorney General.

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