BA and Chase concoct rip off!

ComplaintsScamsBritish Airways & Chase Card

Complaint

0
mchopra
Country: United States
British Airways, along with Chase Credit Card Company has misled the American Public with false advertising for their credit card.

Here is the evidence:

1. www.chase.com/britishairways is the URL for the credit card that British Airways is advertising.
2. A few months ago, their advertisement stated that if you subscribe to the card (which costs $95 a year); and spend a $ 5000 in 2 months - you would be entitled to a free ticket worth 25,000 miles.
3. I subscribed to the card and spent the required amount of money. I received an email from Chase informing me that I am now entitled to this ticket.
4. My girlfriend did the same thing and subscribed to her own card.
5. When we went to procure the "free" ticket, we were horrified to find out that BA had added $ 528.84 for taxes and 'fees'.
6. An economy class ticket on BA to London from Washington Dulles travelling in November 2011, was being quoted at approx. $ 720 on various websites including their British Airways. Those included all fees and taxes.
7. This then meant that the "free" ticket's value for getting their card, was actually less than $ 200 and after you deduct the cost of the card at $ 95 - the actual value of their ‘free’ ticket was $ 105.
8. In order to then 'select' a seat, which is normally standard for all airlines at no additional cost (including BA on their site) – because this was a ‘free’ ticket I had to pay an additional $ 60 for the seat!
9. So, the net savings for the "free" ticket that BA was advertising ended up at a whopping $ 45!!

If there was ever a false advertising and an intentional misleading of the public - this is a great example. This is a rip off and they need to be stopped.

Comments

  • 0
    Spinchina
    I agree, the same thing just happened to me, I think it is really dirty, false advertising.

    Feel quite gullible for spending all the money on their CC just to get more miles (50,000 to start plus 50,000 for spending enough =100,000 total bonus)

    But the "free" trip I was anticipating ends up being $550 in "taxes, surcharges, and fees" (mostly a fuel surcharge) to fly Boston to Barcelona. It is still much cheaper than standard fares for this time of year, but I wasn't expecting it to cost anything. I find the misleading advertising typically disgusting- I should have stuck with my community bank.

    Really hope this is not an industry-wide trend - that would be scary.

    They shouldn't call them frequent flier miles, these are discount-tickets at best.

    I guess you get what you pay for...

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