Weird security measures
Complaint
Bryce T.
Country: United States
Do you know that National Car Rental doesn't let you rent a car from them using your debit card if you don't have a round-trip ticket?
It's their "company policy" not to rent out cars at airports to people without round-trip tickets and willing to pay by their debit card.
I spend two hours there talking to the local manager, to everyone at their 800 number trying to pick up a car I reserved earlier online.
No one even could explain the reasoning behind this policy. They just said "it's for security reasons".
I just wish I didn't spent all that time there. I called Avis from their phone because I started to run out of minutes on my cell phone, booked a car and was driving 15 minutes later. Paid with my debit card, didn't have to show them any tickets.
It's their "company policy" not to rent out cars at airports to people without round-trip tickets and willing to pay by their debit card.
I spend two hours there talking to the local manager, to everyone at their 800 number trying to pick up a car I reserved earlier online.
No one even could explain the reasoning behind this policy. They just said "it's for security reasons".
I just wish I didn't spent all that time there. I called Avis from their phone because I started to run out of minutes on my cell phone, booked a car and was driving 15 minutes later. Paid with my debit card, didn't have to show them any tickets.
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