Unrequested Service-"Full Track Subscription" is Active- Disable It Immediately

ComplaintsTelecommunication ServicesAirTel

Complaint

0
Subramanian Krishnan
Country: India
I received an SMS from AD-54321 on 22nd April 2011, saying "You have been renewed for Full Track subscription service from Airtel.You've been charged Rs.5.live cricket on mobile tv http://airteltv.co:8080

I have lost Rs.10/- already in the last 2 days. I have never requested for any added service.

Please Deactivate it Immediately.

My mobile No. 99405 34570

Comments

  • 0
    airtel
    Dear Subramanian ,

    This is to inform you that your concern listed 22 April 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Rakesh Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  • 0
    Airtel
    Dear Subramanian ,

    This is to inform you that your concern listed 23 April 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at airtelpresence@in.airtel.com in with your contact details (address and landline or mobile phone number).
        
    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS
  • 0
    Airtel
    Dear Subramanian ,

    We would like to inform you that your concern listed 23 April 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

    Regards
    Rakesh Ranga    
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS
  • 0
    Venugopal B
    I received an SMS from AD-54321 on 11nd May 2011, saying "You have been renewed for Full Track subscription service from Airtel.You've been charged Rs.5.live cricket on mobile tv http://airteltv.co:8080

    I have lost Rs.10/- already in the last 2 days. I have never requested for any added service.

    Please Deactivate it Immediately.

    My mobile No. 9840846522
  • 0
    v muralitharan
    Hello sir it has been subscribed for airteltv in this connection for this rupees 40 is dutucted from my balance so now i would like to unsubscribe so kindly deactivate this
  • 0
    JOEL DMELLO
    You Have Been renewed for full track subscription service from airtel. you have been charged Rs.5

    I have Got Above Message Two Times 8th Nov & 9th Nov And total 10/- Got Deducted From My Account

    Even Though I didnt Know What This Charges Are About or What This Service Is How Come Such Services gets Activated Automatically, How Can I Stop Them

    My Mobile No : 9561903663
  • 0
    Ral
    I have the same problem.. I've lost close to a hundred rupees because of this service which I did not activate to begin with...
    kindly resolve this asap.

    my #9880658283
  • 0
    Labasta
    My balance is cut every..pliss stop fulltrack subscription..which i have never subscribe...my no.9862125030
  • 0
    sofiur ahmed
    i have been facing problem since last 15 days or so regarding the renewal of full track service. every day my balance gets deducted. the customer associates are also not helping by giving proper solution. i request to stop this problem immediately.
    My #9854417784
  • 0
    rahul
    plz unsubscribe me from fulltrack everydau i am losing mymoney
  • 0
    vikram.s
    what comment........it's the same problem,deducting rs.5 everyday.plz unsubscribe my no.9862634895 from fulltrack as soon as possible.
  • 0
    Sumit pratap singh
    Please disconected my sms pack you have no any customer associates those who shortout our problem so please stop my message packages
    my contact no -8400021347

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