Casual dress shoe
Complaint
Jamie Rotella
Country: United States
I purchased a 2 pairs of Thom Mcan shoes from my local K-mart last week. One black pair of the same casual dress shoe and one pair of the tan color. This is the first pair of Thom Mcan that I have ever purchased. I wore the shoes two days last week and two or three days this week. I looked at the heel of the shoe today and it is coming apart from the actual shoe.
I paid $24.99 for this pair of casual work shoes and did not expect to only be able to wear them a couple of times. I would expect that buying a pair of "off brand" shoes at Payless, but not a pair of Thom Mcan's. I have heard so many positive things about the shoes and how comfortable they are, which I do agree with the comfort, but am disappointed in the make. Both of these shoes started to peel apart off of the shoes.
I do not know if maybe I received an "abnormal" pair or is this what is to be expected from your company. I would appreciate any assistance in this matter.
My # is 201-522-2062. Thank you for your assistance with this matter.
I paid $24.99 for this pair of casual work shoes and did not expect to only be able to wear them a couple of times. I would expect that buying a pair of "off brand" shoes at Payless, but not a pair of Thom Mcan's. I have heard so many positive things about the shoes and how comfortable they are, which I do agree with the comfort, but am disappointed in the make. Both of these shoes started to peel apart off of the shoes.
I do not know if maybe I received an "abnormal" pair or is this what is to be expected from your company. I would appreciate any assistance in this matter.
My # is 201-522-2062. Thank you for your assistance with this matter.
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