second warranty notice

ComplaintsAutomotivedealer warranty

Complaint

0
Juanita Pfeifer
Country: United States
My mother got this notice owner ID AMD4035124. She is 89 years old and has not driven for 3 years. This vehicle was traded in by my brother. She just moved and call to let someone know the address was wrong and she no longer had a vehicle. She said the lady who she talked to was very nasty. I told her to just throw the cards in the trash. That is Dealer Warranty problem if they want to spend the money for mailings that are not necessary. This nasty lady is not doing your business any good either.

Comments

  • 0
    sammy
    Watch calling Dealer Warranty Services. They have a nasty lady who answers the phone. She is very discourteous and has no phone manners.
  • 0
    tj
    It is a scam.  

    They have no idea whether you have a car warranty about to expire, or even whether you own a car.  They just send out a lot of phony notices, and try to get money out of the people who call in a panic.  Their marketing is deceptive, and the Missouri Attorney General has filed suit against them.  Who knows what their "warranty policy" is really worth.

    They are trying to panic people into providing their account information by implying that they are a company they already have a warranty with ("Dealer Warranty Services" sounds like they  must be connected to your car dealer), and that the consumer must renew their existing warranty immediately, or they are in danger of facing "real costly repairs".  This works best with older people, who might not remember the details of any warranty they might actually have, worry about having enough money to cover emergencies, and are therefore susceptible to manipulation by fear.

    Supposedly, the "warranty" costs a couple thousand dollars, but in one report from a local TV and radio consumer reporter, an elderly lady had called Dealer Warranty thinking it was real, didn't have the $2000 they wanted, so they "agreed" to only take the $1000 she had.

    Rudeness and belittling are common tactics used by debt collectors to control and manipulate unsophisticated alleged debtors, particularly when they want to control and panic the mark toward paying a debt that might have questionable legitimacy.  It would be no surprise if the same tactics were used by scammers, for the same reasons.

    More complaints here:
    https://complaintwire.org/Complaint.aspx/N7bZcd_cfwA8QQjKShQcEw
  • 0
    r7gon
    I do not know if this is related, but it sounds similar to what has been happening to me. A few months ago I got an automated call telling me that my warranty was about to end and to hit 1 if I wanted to renew. Well at the time I did not even own a car!. So I hit 1 and a woman answered and I tried to explain in the nicest and lest offense way that I could that they had the wrong number. She became very rude and proceed to tell me that they did indeed had the right number and to make up my mind whether or not I wanted it. I asked her to let me speak to her supervisor and then she told me to go to hell B*&^h!, and hung up! Then just 2 nights ago I got the same call only it was a young guy and asked him to let me speak with the supervisor and he asked me if I wanted to be taken off the call list, I said that I just had a tiny complaint and wanted to speak to the supervisor he put me on hold then a few seconds later I was disconnected! So I do not know what's going on here.
  • 0
    tj
    What is going on is evident in the many complaints against them.  They are scamming, in several ways, from sending out bogus "Warranty Expiration" notices, to telemarketing cold calling without scrubbing against the Do Not Call list.  

    In fact, their "rude" act may be part of their defense against allegations of Do Not Call violations.  If the consumer contacted them first, the call is legal, so they claim this whether true or not.

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