since i got this new 4g airtel sim on my htc desire x ,it says no connection allowed on this network

ComplaintsOtherairtel 4g sim

Complaint

0
jehowah
Country: India
since i got this new 4g airtel sim on my htc desire x ,it says no connection allowed on this network...its been a months . i went to airtel office thrice with this issue but ,i guess,they are not qualified enough to solve the problem..i dont know what to do now..i am thinking of changing my sim to other sim provider if this problem is not fixed..i am so disappointed...

Comments

  • 0
    airtel.Presence
    Dear Customer,

    This is with reference to your post dated 22 February 2016.

    We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

    Look forward to receiving the required details at airtel.presence@airtel.com

    Regards,
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    airtel.presence@airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
  • 0
    airtel.Presence
    Dear Customer,

    This is with reference to your post dated 22 February 2016.

    We were waiting to receive your contact details to enable us to address your concern.

    Since we have not heard back from you, we trust your issue has been resolved.

    If you require further information / assistance, please write to us at airtel.presence@airtel.com

    Regards
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    airtel.presence@airtel.com
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd

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