Forced Insurance charge

ComplaintsCar RentalThrifty Car Rental

Complaint

0
Bob
Country: United States
Thrifty Car Rental Customer service agent in Orlando told me that in order to rent the vehicle I had reserved I HAD TO purchase the insurance provided by Thrifty.  She WOULD NOT allow me to decline insurance.  Customer service agent did not allow me to read the insurance disclosure screens for insurance options, and she paged through them herself saying that she had explained the information to me, and that I didn't need to read the information.

Comments

  • 0
    Linda
    I had the same experience in Atlanta.  It more than doubled the rental price.  I will never rent from Thrify again!
  • 0
    investigativeguy
    Thrifty is doing the same insurance scam as Dollar .They tell you that you have to buy their  insurance.If that does not work often they trick you into signing a pad you think is    to decline insurance..Well actually it is to show you accept insurance ..GOOD trick .
    if this happened to you e mail us your story
    investigativeguy@gmail.com
  • 0
    Mark
    In orlando Thrifty Took 377 Dollars extra unwanted insurance from our Visa Card

    They are a SCAM  !!!!!!
  • 0
    Nikki
    Had the exact same experience in Columbus, OH. It doubled the cost of rental!
  • 0
    Bipin
    Just had the same experience. Forced insurance on me without even explaining why and what the charges are.

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