Advertising Collections

ComplaintsCollection AgenciesLocal US Pages & ACA Recovery

Complaint

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Jane Krutch
Country: United States
ACA Recovery is at it again, after receiving letters in 2010 saying we owed for yellow pages advertising, they are now saying we owe $775.00 for Local US Page advertising. Since we don't advertise like that at all, I know it's false.  It was nice to have a year off though!

Comments

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  • 0
    tj
    FTC sued one of their "clients" a couple years ago, and the Canadian fake "business directory" scam and it's owners are subject to a federal injunction.

    ACA Recovery reportedly continued "collecting" on the fraudulent "accounts" after the injunction, while the scammers are reported to have just moved to another site in Montreal and changed their names, continuing in operation.

    Contact FTC.
  • 0
    Becki King
    ACA Recovery has attacked us twice!  The first time they claimed we owed Yellow Pages Online.Net $622.95 which I paid because agreed to their free offer.  They contacted us 8 months after the initial phone call.  Now I received another letter from ACA Recovery saying we agreed to services from Local US Pages on January 26, 2010 and I owe $774.95!  We never agreed to anything on the phone from this company and now I  know this is a scam.  I am going to report this to the FTC.  Thanks for sharing your story.
  • 0
    NOT Getting a DIME!
    | 3 replies
    This is the 3rd time we have received a fake ACA Recovery Inc letter from a Mr Cutler. These letters are Fake. The claim is you owe in the amount $774.95 for a Local US Pages. They present you with a agency number, client number, and balance. After calling numerous times to get the matter cleared up you become frustrated with theives that can not provide any type of bill. ACA Recovery finally gives up because they can't report it on your credit report since it is a flase claim. They have since sent us a new letter for the new year 2012. Please DO NOT send them your money!! Report it to your Attorney General, local law enforcement, and FBI. I have done tons of research on this FAKE company and their False Claims. They pray on small business owners. There are numerous fake local us page webistes, US Local pages online, and USyellow pages. ACA recovery is listed on Scambook.com and other numerous sites.
    • 0
      tj replies to NOT Getting a DIME!
      Report them to FTC.

      If you receive a fraudulent bill through the U.S. Mail, file a mail fraud complaint with the U.S. Postal Inspector.
    • 0
      Sally replies to NOT Getting a DIME!
      | 1 reply
      I received a letter from them this week saying that we owed 774.95 to Local US pages...I called ACA and told them I did not know anything about local US pages.  She faxed me a bill and the bill dates  January 6 2010.   I called yesterday and requested the recording.  I know that I did not agree to this.   I am sure that the recording will have a yes.   They are definitely going to be reported and going to turn it over to our attorney.   I don't even know what Local US pages is...
      • 0
        jan replies to Sally
        Same here. This is all false. I did the same.
  • 0
    disgruntled
    | 3 replies
    Yes, they are at it again.

    2009 - Regional Online Yellow Pages - 600-something dollars.
    2012 -  US Local pages - $774.95.

    Both "collection"  letters sent from ACA Recovery. The second letter does not mention Norman Kalina esq.

    When will these parasites stop!!!
    • 0
      tj replies to disgruntled
      | 1 reply
      Did you mean to say that one of the letters did appear over the signature of Norman Kalina?

      If so, why don't you give Mr. Kalina a call, to discuss this letter "he" allegedly sent, to collect on a fraudulent "account"?
      You can reach him, here:
      http://www.helfandlaw.com/attorneys.htm

      Let us know what he has to say about ACA Recovery.
      • 0
        tj replies to tj
        Helfandlaw.com appears to be down.
    • 0
      Lori replies to disgruntled
      Wow -- we had the EXACT same experience.  Just got the 2012 invoice today, dated April 30.  and it is for Local US Pages $774.  When it happened to 2010, our bookkeeper filed the complaint with the BBB.  What a hassle!
  • 0
    Sue Anna   Eddie's Body Shop
    | 1 reply
    Just had an experience exactly like the ones you are all describing. No signature. I let the company know we would be contacting the BBB in our area and would not be paying anything.
  • 0
    Mayflower Florist
    | 2 replies
    Just received the same Letter Had told them last year am not paying now received another letter from Mr Cutler! What a scam my husband just passed away and I have to deal with this!!
    • 0
      tj replies to Mayflower Florist
      They arne't going to do anything to you, except keep harassing you if you appear to be harassable.
      File fraud complaints with FTC.
    • 0
      Dee replies to Mayflower Florist
      We received one too.  Don't do anything except report it to the FTC.  They can't put it on your credit report - it is a fake company.  We've had several of these things come through.  It's frustrating when you are a small business trying to make it in this economy and you get something like this.  We wasted time trying to call the company and ended up in a yelling match.   Don't waste any time on it except to report it.
  • 0
    anotherone
    We just got the same letter.  I told them that I did a little research & found many complaints against them and that they are being accused of scamming people and they said well, we have an attorney and I said so do we.  Then, she hung up on me.
  • 0
    tj
    Contact information for the U.S. Attorney, District of New Jersey.

    http://www.justice.gov/usao/nj/contact.html
  • 0
    Julia
    Yes, had the same letter sent yesterday, for service dated April 6, 2010.  We were a small business. I have had this happen before.  I  interrupted her right away and said, Cut the B... S... right now. I am not sending you any money. You are criminals preying on small business owners.  You can take your fake bill and shove it up yours.  She hung up on me.  I called her right back and she said immediately, Ma'am, you will not speak to me that way.  I said, really, you won't scam me this way, don't EVER, call me again, you got it!!  I will report you immediately.  I said what kind of business hang up on their prospective payers.  Really?  I really pray that people check them out and fight this and don't give up.  Also, they play a recording.  I said you have craftily pieced a recording together.  This is not our agreement.  Don't ever do business on the phone with people trying to sell you something.  Stay strong
  • 0
    Renee
    We received the letter 2 years ago and again today. Today Mr. Cutler claimed to have a recording of an ex-employee authorizing the account in 2010. She left our company in 2009! Last time, and this time, I reported them to the FTC. Two years ago someone from the FTC called me for my statement as they were building a case against ACA Recovery.

    Filed again today!
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