Automatic sending of these pills and billing from account not authorized
Complaint
Janice
Country: United States
I sent for a free trial of ACAI Berry and Colon Cleanse (only $5.00 for shipping and handling)and now I am automatically sent a bottle of each of these every month at a cost of $79.99 each (total 159.98 per month) and I have no way to contact the company to stop it. The company billings are from Real Solution Labs in UT and Phoenix Business Solutions in UT. I receive no info on how to cancel these products and have tried calling a number on the one bottle for which I receive a message that the number cannot be dialed this way. Don't sign up for a free trial of anything!
Comments
Since they have provided no functional way to contact them to cancel (and you would not be able to trust that they would actually cancel anyway), contact your bank immediately to dispute the unauthorized charges as fraudulent, and close the account due to fraud to prevent additional fraudulent charges. Follow up with a written fraud dispute to your bank, sent to your bank's dispute address from your statement.
VISA recently claimed they were cutting off about a hundred similar scam companies using their system for submitting fraudulent charges.
http://www.transworldnews.com/NewsStory.aspx?id=153320&cat=10