Scam Scam Scam and Awfull Customer Service
Complaint
Nathan
Country: United States
I'm going to be straight up and shame on me for ever being trusting. This product flat out just don't work. I called the Colon Flow Company to return and cancel the 30 day trial period, which consisted of 2 bottles. I didn't pay attention to the high price of $44.95 per bottle which is highway robbery. If I were to continue past the 30 day trial period they send 2 bottles per month at $89.00 a month. Anyway, I called to cancel within the allowed 30 day trial period and the agent on the phone was like a robot, literally! The agent was reading from a script and the agent didn't deviate from what was on paper whatsoever. During the call the agent kept reading from the script without missing a beat. On 3 to 4 occasions the agent kept trying to sell me something else during the cancellation call and I declined every single time. Final the agent admitted they are instructed to continue reading no matter what the consumers intention are. I kept saying NO THANK YOU!!! it was like talking to a brick wall. Then I called back because I mistakenly through one of the bottles away. Oh boy, why did I do that? I explained the situation and at that point 2nd agent stated that since I threw away one of the bottles I would be charged $89 regardless. Since the agreement was if you don't want the product you have to return both bottles back no exceptions. I blew a stack... Most companies have testimonial or reviews of their product. I should of known when the simplicity of the company's webpage was so unimpressive to say the least. Buyer please please beware.
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