WLI Reservations.com accessed my checking account without my authorization or knowledge
Complaint
Barbara Medina
Country: United States
On 11-3-2007, WLI Reservations.com withdrew $10.00 out of my checking account without my knowledge. I do not know this company and I do not understand how they got my checking information and how they succeeded in making the transaction?
I have notified my banking institution and I have done research on the company, online, to find out who these people are. I notified them by email. They emailed me back and asked for my other email accounts and my mailing address so that they could find my membership of which I knew nothing about and I gave the information to them and told them not to ever try that again.
I have not gotten my money back. It is only $10.00 dollars but it is my $10.00 dollars. I wonder how many unsuspecting people have had their money stolen from their checking accounts on this day, 11-23-07?
I want to know how I can file a suit against this company and prevent them from doing this to anyone else?
Their mailing address is:
Reservation Rewards
P.O. Box 855
Shelton, CT 06484
Customer Service
Mon-Fri 8 a.m.-11 p.m. (EST)
Sat 9 a.m.- 6 p.m. (EST)
Sun 9 a.m.- 5 p.m. (EST)
1-800-732-7031
I have notified my banking institution and I have done research on the company, online, to find out who these people are. I notified them by email. They emailed me back and asked for my other email accounts and my mailing address so that they could find my membership of which I knew nothing about and I gave the information to them and told them not to ever try that again.
I have not gotten my money back. It is only $10.00 dollars but it is my $10.00 dollars. I wonder how many unsuspecting people have had their money stolen from their checking accounts on this day, 11-23-07?
I want to know how I can file a suit against this company and prevent them from doing this to anyone else?
Their mailing address is:
Reservation Rewards
P.O. Box 855
Shelton, CT 06484
Customer Service
Mon-Fri 8 a.m.-11 p.m. (EST)
Sat 9 a.m.- 6 p.m. (EST)
Sun 9 a.m.- 5 p.m. (EST)
1-800-732-7031
Comments
What did contacting your state attorney general accomplish? Did they also send a letter on your behalf?
I just realized this company has been taking out $10 a month since 2007, and am beginning the process of getting a refund. I just filled out an online consumer complaint form with my attorney general (in DC: which may end with a different response since we are a state..)