Your costly services charges My ID no 1011025093

ComplaintsSatellite and Cable TV ProvidersTata Sky Customer Care

Complaint

0
K.K.Parekh
Country: India
I draw your kind atention ro youe E.Mail dated 7/09/2008 in response to my E.Mail dated 6/09/2008 on the captioned subject matter.At the outset I would like to state that your above mail is quite ambiguousand can at best betermed as an eyewash only as it contains no positive assurance in regard to the queries raised in my above E.Mail. Apart from other grievancesI had specifically enquired about the existence of your Service Centre at Dhanbad and your toll free telephone no for providing economic services to your subscribers. But strangely your above mail dated 7/09/2008 is discreetly silent on these mostimportant points for reasons best known to you only.Kindly send specific reply immediately on receipt of this communication.I would like to reiterate that any positive action aimed at prooviding efficient and economic services to your subscribers will be appreciated by all concerned and help you in furthering your subscriber base immensely which may please benoted.Kindly send your unambiguous reply covering all the points raised inmy E.Mail dated 6/09/2008. Thanking you,

K.K.Parekh

Comments

  • 0
    ANIL KUMAR THAKUR
    I HAVE RECEIVED CALL FROM ORIENTAL NETWORK, 201, 2ND FLOOR, PANKAJ TOWERS, NEAR PVR VIKAS PURI, NEW DELHI-18 FOR TATASKY NEW CONNECTION. I MADE THE ORDER ON 22.11.2008 FOR INSTALLING AND DELIVERING THE SAME IN MY RESIDENCE AT QTR.1/72, R.K.PURAM, NEW DELHI. HE DELIVERED THE SAME ON THE BOOKING DATE BUT NOT INSTALLED. I RANG UP TO THE DEALER AGAIN ON 29.11.08 FOR INSTALLING. THEY PROMISED ME FOR INSTALLATION. AGAIN ON 30.11.08 I DIALLED TO THE DEALER (NAME SANJEEV TEL.NO.32634698, 32447876, 9810934145, 9268296130, HE AGAIN PROMISED ME. ON 01.12.08, BUT HE DID NOT FULFIL HIS PROMISE. CASH VOUCHER OF DATED 28.11.08 IS ALREADY WITH ME.

    AFTER THAT I MADE A REQUEST TO TATASKY HELP NO. AND ASKED ABOUT MY STATUS. THEY GIVEN ME MY SUBSCRIBER NO.1025312321 WITH INSTALLATION CHARGES OF RS.1000/-, WHICH WAS NOT IN ORDER.

    I REQUESTED TO THE EXECUTIVE THAT I HAVE ALREADY BOOKED BY CONNECTIION AT THE LAST WEEK OF OCT,2008, WHY I WILL PAY RS.1000/-. I HAVE TAKEN THE CONNECTION FROM YOUR DEALER, MENTIONED ABOVE. BUT THEY HOLD MY PHONE AND NOT REPLIED AND DISCONNECTED THE SAME.

    SIR, I BENIGN YOUR GOODSELF THAT TATASKY IS A REPUTED COMPANY AND IF SUCH INCIDENT WILL OCCUR AND NO RESPONSE WILL BE GIVEN TO THE CUSTOMER,  IT WILL LOOSE THE CONFIDENCE OF YOUR VALUABLE CUSTOMERS. MY INSTALLATION CHARGES OF RS.1000/- MAY BE WAVE OFF AND STRICT ACTION BE TAKEN AGAINST THE DEALER UNDER INTIMATION TO ME.

    HOPING TO SEE YOU SOON.

    YOURS FAITHFULLY,


    ANIL KUMAR THAKUR
    9868501172
    ID NO.1025312321
  • 0
    Monu
    Mera recarg 5 day phale khatam ho jata hai
  • 0
    Monu
    Mera recarg 5 day phale khatam ho jata hai

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