undue charges

Complaint

0
prafulla kulkarni
Country: India
Dear airtel,
Just received this sms from the company , says - Thanks for downloading VS_Android_Games_@_Rs Game from Airtel. You have been charged Rs 99.0.
When I have not downloaded anything and I'm not ready to pay the said charge..
Kindly revert back with answer.
Thanks.

Comments

  • 0
    airtel
    Namaste Mr.Kulkarni,

    This is to inform you that your concern listed on 30 June 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence


    We assure you that we are committed to resolving the issue to your satisfaction

    Regards    
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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