http://gclub.in.complain

ComplaintsInternet ProvidersAIRTEL , SUBSCRIPTION SERVICE

Complaint

0
shruti sarraf
Country: India
DEAR SIR
receiving an SMS daily from AD-54321 since 09th dec 2011 , saying "You have been renewed for Full Track subscription service from Airtel.You've been charged Rs.5.latest games http://gclub.in browsing @30p/20kb

Please Deactivate it Immediately.
my mobile no. - 9725599610

Comments

  • 0
    airtel
    Dear Shruti Sarraf,

    This is to inform you that your concern listed on 11 Dec. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
            

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - http://bit.ly/fKcSxc

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  • 0
    airtel
    Dear Shruti Sarraf,

    This is to inform that your concern listed on 11 Dec. 2011 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.
            
    Regards        
    Rakesh Ranga    
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd    
    airtelpresence@in.airtel.com
        
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS
  • 0
    airtel
    Dear Shruti Sarraf,  

    We would like to inform you that your concern listed 11 Dec. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

    Regards
    Rakesh Ranga        
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS

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