Did not do what they said that they could
Complaint
Laurie
Country: United States
I ordered Direct Tv from ATT since they could "bundle" my bill. I was told that they (att) had a contract with Direct Tv and that I would have to switch from Dish Network to Direct Tv if I wanted to be able to bundle my bills for internet, phone, wireless, and satellite. Well, I was told that local channels were offered at no charge and that I could get all the regular channels that I was receiving with Dish. Well, I noticed a week or so after I switched over to Direct that they did not offer local channels in the package that I got. When I called them they said that the local channels were cbs, abc, nbc etc. Those are not local channels. I called and had them cancel the service. Now they are charging me 400 dollars for early termination. By the way, I never signed a service contract. They installed while I was away. What can I do?
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